Closed beta: Data Protection Plus is in closed beta and is only available in select regions.

This feature is part of VTEX Shield, meaning additional fees may apply.

If you are already a VTEX customer and want to adopt VTEX Shield for your business, please contact Commercial Support.

If you are not yet a customer but are interested in this solution, please complete our contact form.

Some commerce features of the VTEX platform are unavailable for accounts using the PII data architecture during the closed beta phase of Data Protection Plus. We are actively enhancing this feature to ensure the best data privacy practices across the platform.

In this guide, you can learn about the current limitations you must be aware of when managing your customers' information with the Profile System.

Note that Master Data features may be impacted in the following three aspects.

Triggers

At the moment, triggers are not supported by the PII platform version Profile System.

Orders Index

This is a legacy integration that was deprecated. VTEX will disable it.

CL

Currently, Master Data custom CL fields are not supported.

The Price tables feature is not supported at this moment.

VTEX’s Order Management System is impacted on a few different aspects. See details below.

Call center

You must disable call center impersonation at the License Manager.

The gift card feature is not supported for PII platform version accounts yet.

Currently, the Customer Credit feature is not supported.