Enable the Observation field in the order screen

The VTEX Sales App allows the use of an Observation field, where you can store additional information regarding the order.

The information entered in this field is sent via API to the Order Management System. It populates the openTextField field, which can be retrieved later either in the VTEX Admin or through an Orders API call.

To activate the Observation field on the order screen, open a support ticket with VTEX requesting this feature.