The VTEX Telemarketing app is a store component that enables a call center operator impersonate a costumer in the store, and this app is used by store theme.

:loudspeaker: Disclaimer: Don't fork this project, use, contribute, or open issue with your feature request.

Release	Status	Initial Release	Maintenance LTS Start	End-of-life	Store Compatibility
[2.x]	Current Release	2018-11-08			2.x
[1.x]	Maintenance LTS	2018-08-15	2018-11-08	March 2019	1.x

See our LTS policy for more information.

• Usage
  • Blocks API
    • Configuration
  • Styles API
    • CSS namespaces
• Troubleshooting
• Contributing
• Tests

This app uses our store builder with the blocks architecture. To know more about the Store Builder click here.

We add the telemarketing as a block in our Store Header.

To configure or customize this app, you need to import it in your dependencies in manifest.json.

Then, add telemarketing block into your app theme as we do in our Store theme app.

:loudspeaker: Disclaimer: This component will only be displayed for the users that have the role of 2 - Televendas (Call center operator) in their access profile.

To give an user the permission of call center operator you need to follow these steps on VTEX admin management page:

• Access the page: Account Management -> Access Profiles -> Click in New Profile -> Select 2 - Televendas (Call center operator)
• Add the email of the users that are responsable for impersonating customers(call center operators).

When implementing this app as a block, various inner blocks may be available. The following interface lists the available blocks within telemarketing and describes if they are required or optional.

As you can see, this app has no required or optional block.

Configuration

This app has no configuration yet.

This app provides some CSS classes as an API for style customization.

To use this CSS API, you must add the styles builder and create an app styling CSS file.

1. Add the styles builder to your manifest.json:

2. Create a file called vtex.telemarketing.css inside the styles/css folder. Add your custom styles:

Customization

CSS Handles
container
popoverArrowUp
popoverBox
popoverContentContainer
popoverContainer
login
loginForm
loginFormMessage
emailInput
clientName
clientNameBar
logout
logoutForm
popoverHeaderIcon
popoverHeaderEmail
loginButton
loginAsText
popoverHeader
loginFormContainer
logoutInfoContainer
emailContainer
emailField
emailValue
documentContainer
documentField
documentValue
phoneContainer
phoneField
phoneValue
logoutButtonsContainer
wrapper
telemarketingBar
attendantContainer
attendantEmail

In order to apply CSS customizations in this and other blocks, follow the instructions given in the recipe on Using CSS Handles for store customization

You can check if others are passing through similar issues here. Also feel free to open issues or contribute with pull requests.

Check it out how to contribute with this project.

To execute our tests go to react/ folder and run yarn test