Pick and Pack API

The Pick and Pack API provides comprehensive functionality for order management, picking operations, shipment tracking, and returns processing. The main capabilities include:

• Retrieving detailed order information, including items, packages, and status
• Accessing worksheet data for picking operations
• Querying shipment tracking and delivery details
• Getting facility information

Authentication

• POST Generate JWT token

Orders

• GET Get order by ID
• PATCH Set order delivery

Worksheets

• GET Get worksheet by ID
• GET Get worksheets by order ID

Facilities

• GET Get facility by ID

Shipments

• GET Get shipment
• GET List shipments

Common issues and solutions

In case of errors making a request, check the list of common issues and their solutions below.

1. Token expiration

• Authentication token expires after 15 minutes.
• Check console logs for refresh attempt.
• Verify APIKEY_ACCOUNT format.
• Ensure that endpoint URLs are correct.

2. Variable errors

• Check variable syntax.
• Validate API key format.

3. Cache-related issues

• Response data might appear stale due to API caching.
• Endpoints have a specific cache duration of 30 seconds.
• For real-time data, consider the cache duration when implementing polling strategies.
• Cache is based on specific parameters (e.g., orderId, shipmentId).