Calculate SLA

Used by checkout to calculate Service Level Agreement.

It stands for Service Level Agreement. In VTEX logistics, it means the agreement between the store and the end customer on the estimated delivery time. The VTEX platform calculates the estimated delivery time of an order and shows it to the end customer during checkout. This delivery time estimate is the store's SLA with the end customer. The calculation of this estimate takes into account the settings of the shipping and loading dock policies.

Request body example

curl --location --request POST 'https://{accountName}.{environment}.com.br/api/logistics/pvt/shipping/calculate' \
--header 'Content-Type: application/json; charset=utf-8' \
--header 'Accept: application/json' \
--header 'X-VTEX-API-AppKey: {{X-VTEX-API-AppKey}}' \
--header 'X-VTEX-API-AppToken: {{X-VTEX-API-AppToken}}' \
--data-raw '[
  {
    "items": [
      {
        "id": "2390059",
        "groupItemId": null,
        "kitItem": [],
        "quantity": 1,
        "price": 0,
        "additionalHandlingTime": "00:00:00",
        "dimension": {
          "weight": 800,
          "height": 10,
          "width": 12,
          "length": 35
        }
      },
      {
        "id": "2389945",
        "groupItemId": null,
        "kitItem": [],
        "quantity": 1,
        "price": 0,
        "additionalHandlingTime": "00:00:00",
        "dimension": {
          "weight": 800,
          "height": 10,
          "width": 12,
          "length": 35
        }
      }
    ],
    "location": {
      "zipCode": "22220070",
      "country": "BRA",
      "instore": {
          "isCheckedIn": false,
          "storeId": "180082"
      }
    },
    "salesChannel": "1"
  }
]'

Response body example

[
  [
    {
      "itemId": "2389945",
      "quantity": 1,
      "availabilityQuantity": 500,
      "salesChannel": "1",
      "slaType": "Entrega Agendada",
      "slaTypeName": "Entrega Agendada",
      "freightTableName": "Entrega Agendada",
      "freightTableId": "teste1",
      "listPrice": 5.25,
      "transitTime": "2.00:00:00",
      "dockTime": "00:00:00",
      "timeToDockPlusDockTime": "1.00:00:00",
      "aditionalTimeBlockedDays": "00:00:00",
      "totalTime": "3.00:00:00",
      "deliveryWindows": [
        {
          "startDateUtc": "2016-04-20T08:00:00+00:00",
          "endDateUtc": "2016-04-20T12:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-20T12:01:00+00:00",
          "endDateUtc": "2016-04-20T18:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-21T08:00:00+00:00",
          "endDateUtc": "2016-04-21T12:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-21T12:01:00+00:00",
          "endDateUtc": "2016-04-21T18:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-22T08:00:00+00:00",
          "endDateUtc": "2016-04-22T12:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-22T12:01:00+00:00",
          "endDateUtc": "2016-04-22T18:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-23T08:00:00+00:00",
          "endDateUtc": "2016-04-23T12:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-23T12:01:00+00:00",
          "endDateUtc": "2016-04-23T18:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-24T08:00:00+00:00",
          "endDateUtc": "2016-04-24T12:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-24T12:01:00+00:00",
          "endDateUtc": "2016-04-24T18:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-25T08:00:00+00:00",
          "endDateUtc": "2016-04-25T12:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-25T12:01:00+00:00",
          "endDateUtc": "2016-04-25T18:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-26T08:00:00+00:00",
          "endDateUtc": "2016-04-26T12:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-26T12:01:00+00:00",
          "endDateUtc": "2016-04-26T18:00:00+00:00",
          "listPrice": 10
        }
      ],
      "wareHouseId": "1937054",
      "dockId": "1_1_1",
      "location": {
        "zipCode": "22220070",
        "country": "BRA",
        "deliveryPointId": null,
        "point": null,
        "inStore": {
          "IsCheckedIn": false,
          "StoreId": "180082"
        }
      },
      "deliveryOnWeekends": false,
      "carrierSchedule": [],
      "restrictedFreight": null,
      "coordinates": null,
      "pickupStoreInfo": null
    },
    {
      "itemId": "2390059",
      "quantity": 1,
      "availabilityQuantity": 500,
      "salesChannel": "1",
      "slaType": "Entrega Agendada",
      "slaTypeName": "Entrega Agendada",
      "freightTableName": "Entrega Agendada",
      "freightTableId": "teste1",
      "listPrice": 5.25,
      "transitTime": "2.00:00:00",
      "dockTime": "00:00:00",
      "timeToDockPlusDockTime": "1.00:00:00",
      "aditionalTimeBlockedDays": "00:00:00",
      "totalTime": "3.00:00:00",
      "deliveryWindows": [
        {
          "startDateUtc": "2016-04-20T08:00:00+00:00",
          "endDateUtc": "2016-04-20T12:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-20T12:01:00+00:00",
          "endDateUtc": "2016-04-20T18:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-21T08:00:00+00:00",
          "endDateUtc": "2016-04-21T12:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-21T12:01:00+00:00",
          "endDateUtc": "2016-04-21T18:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-22T08:00:00+00:00",
          "endDateUtc": "2016-04-22T12:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-22T12:01:00+00:00",
          "endDateUtc": "2016-04-22T18:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-23T08:00:00+00:00",
          "endDateUtc": "2016-04-23T12:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-23T12:01:00+00:00",
          "endDateUtc": "2016-04-23T18:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-24T08:00:00+00:00",
          "endDateUtc": "2016-04-24T12:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-24T12:01:00+00:00",
          "endDateUtc": "2016-04-24T18:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-25T08:00:00+00:00",
          "endDateUtc": "2016-04-25T12:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-25T12:01:00+00:00",
          "endDateUtc": "2016-04-25T18:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-26T08:00:00+00:00",
          "endDateUtc": "2016-04-26T12:00:00+00:00",
          "listPrice": 10
        },
        {
          "startDateUtc": "2016-04-26T12:01:00+00:00",
          "endDateUtc": "2016-04-26T18:00:00+00:00",
          "listPrice": 10
        }
      ],
      "wareHouseId": "1937054",
      "dockId": "1_1_1",
      "location": {
        "zipCode": "22220070",
        "country": "BRA",
        "deliveryPointId": null,
        "point": null,
        "inStore": {
          "IsCheckedIn": false,
          "StoreId": "180082"
        }
      },
      "deliveryOnWeekends": false,
      "carrierSchedule": [],
      "restrictedFreight": null,
      "coordinates": null,
      "pickupStoreInfo": null
    },
    {
      "itemId": "2389945",
      "quantity": 1,
      "availabilityQuantity": 500,
      "salesChannel": "1",
      "slaType": "Normal",
      "slaTypeName": "Normal",
      "freightTableName": "Correios PAC",
      "freightTableId": "11cc4b6",
      "listPrice": 7.88,
      "transitTime": "2.00:00:00",
      "dockTime": "00:00:00",
      "timeToDockPlusDockTime": "1.00:00:00",
      "aditionalTimeBlockedDays": "00:00:00",
      "totalTime": "3.00:00:00",
      "deliveryWindows": [],
      "wareHouseId": "1937054",
      "dockId": "1_1_1",
      "location": {
        "zipCode": "22220070",
        "country": "BRA",
        "deliveryPointId": null,
        "point": null,
        "inStore": {
          "IsCheckedIn": false,
          "StoreId": "180082"
        }
      },
      "deliveryOnWeekends": true,
      "carrierSchedule": [],
      "restrictedFreight": null,
      "coordinates": null,
      "pickupStoreInfo": null
    },
    {
      "itemId": "2390059",
      "quantity": 1,
      "availabilityQuantity": 500,
      "salesChannel": "1",
      "slaType": "Normal",
      "slaTypeName": "Normal",
      "freightTableName": "Correios PAC",
      "freightTableId": "11cc4b6",
      "listPrice": 7.88,
      "transitTime": "2.00:00:00",
      "dockTime": "00:00:00",
      "timeToDockPlusDockTime": "1.00:00:00",
      "aditionalTimeBlockedDays": "00:00:00",
      "totalTime": "3.00:00:00",
      "deliveryWindows": [],
      "wareHouseId": "1937054",
      "dockId": "1_1_1",
      "location": {
        "zipCode": "22220070",
        "country": "BRA",
        "deliveryPointId": null,
        "point": null,
        "inStore": {
          "IsCheckedIn": false,
          "StoreId": "180082"
        }
      },
      "deliveryOnWeekends": true,
      "carrierSchedule": [],
      "restrictedFreight": null,
      "coordinates": null,
      "pickupStoreInfo": null
    }
  ]
]
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