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Troubleshooting

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What are you having trouble with?

Choose a category to start solving your problem: are you working on a development or production stage?

Problems to solve on daily work.


I can't install an app
I can't create a new workspace
I don't see my changes

Take educated fast decisions.


My store translation is not behaving as expected
My routes are not behaving as expected
My store is presenting inconsistencies

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Open a ticket to the VTEX support team if you have something specific to ask about the platform.

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Updated 8 months ago

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