Development
I am getting 500 errors in VTEX IO CLI
Running VTEX IO CLI commands returns a 500 internal server error
When running VTEX IO CLI commands, e.g., vtex link, the following message may be displayed in the terminal:
_10error: API: 500 Internal Server Error
This means an internal error occurred, and VTEX is working to fix it.
Solution
No action is required from the user to fix the error. Below are some recommended instructions you can use in this situation:
- Try running the command again
- Check the VTEX Status page
- Contact VTEX Support
Try running the command again
Wait some time and try running the command again to check if the error was fixed.
Check the VTEX Status page
If the error is related to a platform incident, it will be published on the VTEX Status page.
Contact VTEX Support
If the error persists after some time, contact VTEX Support.